How Falcon Gainode handles personal information and protection

Clear approach to information handling

We set out openly how personal information is handled. For questions or further explanation, please contact us at [email protected]

Why we use information

We use information to deliver our services, make the platform easier to use and meet relevant legal and regulatory responsibilities.

Control your information

At any time, you may ask to see, update or delete your personal information.

Keeping information secure

Technical and organisational safeguards are maintained to secure information, although no Internet-connected system can be guaranteed entirely secure or immune from weaknesses.

1. Information we collect

When relevant, we may obtain technical details and information about how you use the service, including your IP address, device category and browser, together with information you voluntarily submit.

2. Grounds for using data

The legal basis may vary by situation and can include your permission, Falcon Gainode’s legitimate interests or the need to meet a legal requirement.

3. Information disclosures

Subject to applicable law, selected information may be provided to partners, suppliers supporting the service or authorised authorities, with suitable protections in place.

4. Cookies and similar tools

Cookies and comparable tools support platform functionality and help us gather analytics. You may allow, adjust or prevent them using your browser controls.

5. How long data is kept

Information is kept only while needed for the stated purposes and, in all cases, no longer than the periods applicable law requires.

6. Transfers across borders

If information must be sent beyond Mauritius, we apply recognised transfer protections and suitable technical and organisational measures.

7. Third-party service links

External links may take you to services outside our administration and control, so we cannot accept responsibility for their content or privacy practices.

8. Updates to this notice

We may revise this notice when legal requirements, technology or the way we operate changes.

Your data choices

You may ask to access, amend or erase your information, or to limit how it is used. You may also seek portability, revoke consent and submit a complaint.